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Citicards

Cards
  • 1 ISSUES RESOLVED
  • 163 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Points 2
  • Offer of 50000 aa miles 2
  • Costco offers 1

Customers don't like

  • Handling of charge dispute4
  • I hate them bad customer service2
  • No empathy2
  • Spent over 4 hours on phone trying to get assistance1
  • Worst customer service ever1
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  • 0 ISSUES RESOLVED
  • 179 TOTAL REVIEWS
  • $15.7K CLAIMED LOSSES
  • $190 AVERAGE LOSS
1.3
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Person on the phone 2
  • Customer service 2
  • No inactivity fees 247 us based customer service 1
  • Visas are easy to spend 1
  • So far 1

Customers don't like

  • Not being able to use a gift card5
  • Losing money3
  • Lost money3
  • No support3
  • Dishonest company2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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