Citicards vs Vanilla Visa

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Citicards

Cards
  • 1 ISSUES RESOLVED
  • 154 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.6
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Points 2
  • Nothing so far 2
  • Offer of 50000 aa miles 2
  • Costco offers 1
  • Worst ever -- very very bad 1

Customers don't like

  • I hate them bad customer service6
  • Customer service reps5
  • Handling of charge dispute5
  • Everything related to customer service3
  • Personnel3

Products by Citicards

No items

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  • 0 ISSUES RESOLVED
  • 161 TOTAL REVIEWS
  • $15K CLAIMED LOSSES
  • $195 AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Person on the phone 2
  • Customer service 2
  • No experience using it as i said it was stolen 2
  • So far 1
  • Visas are easy to spend 1

Customers don't like

  • Not being able to use a gift card10
  • Losing money8
  • Dishonest company5
  • Disgusted4
  • Lost money4

Products by Vanilla Visa

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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