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Citicards

Cards
  • 1 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Points 2
  • Offer of 50000 aa miles 2
  • Costco offers 1

Customers don't like

  • Handling of charge dispute4
  • Level of help3
  • I hate them bad customer service3
  • Spent over 4 hours on phone trying to get assistance2
  • No empathy2
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  • 5 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $20.7K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • That we are done with them 2
  • Convenience 1
  • Closed all accounts 1

Customers don't like

  • Customer service6
  • Do not credit your payments4
  • Billing practices4
  • Unfair practices2
  • Unavailable2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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