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Citicards

Cards
  • 1 ISSUES RESOLVED
  • 162 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Points 2
  • Nothing so far 2
  • Offer of 50000 aa miles 2
  • Costco offers 1
  • Worst ever -- very very bad 1

Customers don't like

  • Handling of charge dispute4
  • I hate them bad customer service2
  • No empathy2
  • Spent over 4 hours on phone trying to get assistance1
  • Worst customer service ever1
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Rushcard

Cards
  • 2 ISSUES RESOLVED
  • 2446 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Early deposit 21
  • Direct deposit 13
  • Getting money early 11
  • Two day early check 8
  • Reliable customer service 7

Customers don't like

  • Bad very bad customer service29
  • I do not have access to my funds following their maintenance26
  • no one is answering the phones to reassure us as consumers20
  • Lack of communication11
  • Time to solve issue9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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