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Citicards

Cards
  • 1 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Points 2
  • Offer of 50000 aa miles 2
  • Costco offers 1

Customers don't like

  • Handling of charge dispute4
  • I hate them bad customer service3
  • Level of help2
  • Spent over 4 hours on phone trying to get assistance2
  • No empathy2
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Reloadit

Cards
  • 2 ISSUES RESOLVED
  • 657 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Thought of kicking them in the face 12
  • It before the safe 9
  • Good before safe reload 4
  • That they will die someday 2
  • Was good till the safe 2

Customers don't like

  • Poor customer service8
  • Not having access to my money8
  • Shady business practices6
  • buggy website6
  • Took my money and there is no way to reload5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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