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Citicards

Cards
  • 1 ISSUES RESOLVED
  • 160 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.6
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Points 2
  • Nothing so far 2
  • Offer of 50000 aa miles 2
  • Costco offers 1
  • Worst ever -- very very bad 1

Customers don't like

  • I hate them bad customer service6
  • Customer service reps5
  • Handling of charge dispute5
  • Everything related to customer service3
  • Personnel3
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Reloadit

Cards
  • 1 ISSUES RESOLVED
  • 599 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.2
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Thought of kicking them in the face 11
  • It before the safe 9
  • Good before safe reload 4
  • That they will die someday 2
  • Was good till the safe 2

Customers don't like

  • Not having access to my money19
  • Poor customer service18
  • buggy website13
  • Waiting hours for my money11
  • Took my money and there is no way to reload10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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