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Citicards

Cards
  • 1 ISSUES RESOLVED
  • 162 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Points 2
  • Nothing so far 2
  • Offer of 50000 aa miles 2
  • Costco offers 1
  • Worst ever -- very very bad 1

Customers don't like

  • Handling of charge dispute4
  • I hate them bad customer service2
  • No empathy2
  • Spent over 4 hours on phone trying to get assistance1
  • Worst customer service ever1
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1264 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 8
  • Awful 6
  • Ease of use 6
  • Send a new card fast 3
  • Text messages notifying you of current bal 3

Customers don't like

  • Zero on customer service19
  • Customer service7
  • Mishandling of funds7
  • Blocked account6
  • Misleading activation information5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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