Citicards vs Netspend

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Citicards

Cards
  • 1 ISSUES RESOLVED
  • 154 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.6
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Points 2
  • Nothing so far 2
  • Offer of 50000 aa miles 2
  • Costco offers 1
  • Worst ever -- very very bad 1

Customers don't like

  • I hate them bad customer service6
  • Customer service reps5
  • Handling of charge dispute5
  • Everything related to customer service3
  • Personnel3

Products by Citicards

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Netspend

Cards
  • 6 ISSUES RESOLVED
  • 1060 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 8
  • Awful 5
  • Ease of use 5
  • Frustrating 3
  • Worest 2

Customers don't like

  • Zero on customer service37
  • Mishandling of funds13
  • Locked out of account9
  • Customer service8
  • Poor customer service7

Products by Netspend

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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