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Citicards

Cards
  • 1 ISSUES RESOLVED
  • 162 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Diversity of Products or Services
Staff
  • Points 2
  • Nothing so far 2
  • Offer of 50000 aa miles 2
  • Costco offers 1
  • Worst ever -- very very bad 1

Customers don't like

  • Handling of charge dispute4
  • I hate them bad customer service2
  • No empathy2
  • Spent over 4 hours on phone trying to get assistance1
  • Worst customer service ever1
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Merchant Lynx Services

Cards
Has verified representatives
  • 0 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $42.5K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.6
Customer service
Website
Reliability
Diversity of Products or Services
Staff
  • Dealing with thme has been a nightmare 1

Customers don't like

  • False promises1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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