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Citicards

Cards
  • 1 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Points 2
  • Offer of 50000 aa miles 2
  • Costco offers 1

Customers don't like

  • Handling of charge dispute4
  • Level of help3
  • I hate them bad customer service3
  • Spent over 4 hours on phone trying to get assistance2
  • No empathy2
Delete
  • 4 ISSUES RESOLVED
  • 529 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Seriously use any other service 2
  • This company card and service blows 1
  • It would likely be far better than the trash i had to deal with 1
  • I like it when it works 1

Customers don't like

  • No one could give answer6
  • Waiting4
  • Service4
  • False advertisement4
  • That they are ripping off thousands of people3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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