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Citicards

Cards
  • 1 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Points 2
  • Offer of 50000 aa miles 2
  • Costco offers 1

Customers don't like

  • Handling of charge dispute4
  • I hate them bad customer service3
  • Level of help2
  • Spent over 4 hours on phone trying to get assistance2
  • No empathy2
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  • 3 ISSUES RESOLVED
  • 500 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services

No items

Customers don't like

  • No one could give answer5
  • False advertisement4
  • Service4
  • Waiting4
  • That they are ripping off thousands of people3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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