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Citibank

Banks
  • 3 ISSUES RESOLVED
  • 325 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Customer service10
  • Unhelpfullness7
  • Customer sercive6
  • Not taking responsiblity5
  • Poor service4
Delete
  • 3 ISSUES RESOLVED
  • 127 TOTAL REVIEWS
  • $23.8K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.1
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Hours of operation 3
  • Easy sign up 2
  • Online banking 2
  • Tellers 1
  • Unsecured line of credit 1

Customers don't like

  • Employees are not trained3
  • Managment3
  • Way they defaced my character2
  • Uncaring attitude1
  • Unexpected charges1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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