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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 358 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Politeness of staff 2
  • Customer service people are usually nice 2
  • Second guy from tn 1

Customers don't like

  • Customer service12
  • Unhelpfullness5
  • Disdain for middle class4
  • Them cheating customers3
  • False advertising3
Delete
  • 4 ISSUES RESOLVED
  • 186 TOTAL REVIEWS
  • $26.3K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.0
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Hours of operation 4
  • Easy sign up 3
  • Online banking 2
  • Extended hours 2
  • Unsecured line of credit 1

Customers don't like

  • None of it2
  • Lack of consideration or sympathy2
  • Employees are not trained2
  • Unexpected charges1
  • Managment1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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