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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 331 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Unhelpfullness5
  • Disdain for middle class4
  • Customer sercive3
  • False advertising3
  • Customer service3
Delete
  • 0 ISSUES RESOLVED
  • 1263 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $11.8K AVERAGE LOSS
1.6
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Who did try to make me fell better 2
  • I always felt secure 2
  • Wells fargo stole my home with no missed paymants and proof 2
  • Wells fargo did not complete a fair review for a loan mod 1
  • Wells fargo has not caused me any more undue hardship 1

Customers don't like

  • Incompetant8
  • Rude representatives6
  • Customer service reps5
  • Rude representative4
  • Unwillingness to help4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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