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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 369 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Billing Practices
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Politeness of staff 2
  • Customer service people are usually nice 2
  • Second guy from tn 1

Customers don't like

  • Customer service12
  • Unhelpfullness5
  • Disdain for middle class4
  • Them cheating customers3
  • False advertising3
Delete
  • 2 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Staff
Billing Practices
  • Payment plan 3
  • No interest payment plan 3
  • Noihing 2
  • Ease of credit 2
  • Disgusted 2

Customers don't like

  • Agent unable to correct a problem4
  • Untruthful3
  • Rudeness and dishonesty3
  • Poor customer service3
  • Lack of respect for the customer3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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