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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 326 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Customer service10
  • Unhelpfullness7
  • Customer sercive6
  • Not taking responsiblity5
  • Poor service4
Delete
  • 1 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $79.3K CLAIMED LOSSES
  • $6.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • No interest payment plan 2
  • Noihing 2
  • Payment plan 2
  • Card widely accepted by providers 1

Customers don't like

  • Unethical4
  • Outrageous interest fees4
  • Customer service was not helpful3
  • Terrible customer service and policies are fraudulent3
  • Lack of honesty3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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