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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 330 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Unhelpfullness5
  • Disdain for middle class4
  • Customer sercive3
  • False advertising3
  • Customer service3
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Suntrust

Banks
  • 0 ISSUES RESOLVED
  • 184 TOTAL REVIEWS
  • $93.2K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • That i had an option to go somewhere else to do business 2
  • Bank name 2
  • Tellers 1

Customers don't like

  • Does not work with customers4
  • Staff attitude3
  • Customer service2
  • Greed2
  • Customer service and comittment to customer2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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