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Citibank

Banks
  • 3 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Access of customer support through web site 3
  • Notta 2
  • When they used to keep their word 2
  • Globality 1
  • Politeness of staff 1

Customers don't like

  • Customer service9
  • Customer sercive6
  • Unhelpfullness6
  • Not taking responsiblity4
  • Poor service4
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Suntrust

Banks
  • 0 ISSUES RESOLVED
  • 167 TOTAL REVIEWS
  • $78.3K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • That i had an option to go somewhere else to do business 2
  • Bank name 1
  • Tellers 1

Customers don't like

  • Staff attitude6
  • Banking practices4
  • Customer service4
  • Fees2
  • Greed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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