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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 333 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Unhelpfullness5
  • Disdain for middle class4
  • Customer sercive3
  • False advertising3
  • Customer service3
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Reloadit

Cards
  • 2 ISSUES RESOLVED
  • 652 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Thought of kicking them in the face 12
  • It before the safe 9
  • Good before safe reload 4
  • That they will die someday 2
  • Was good till the safe 2

Customers don't like

  • Poor customer service8
  • Not having access to my money8
  • Shady business practices6
  • buggy website6
  • Took my money and there is no way to reload5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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