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Citibank

Banks
  • 3 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Customer service10
  • Unhelpfullness7
  • Customer sercive6
  • Not taking responsiblity5
  • Disdain for middle class4
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Reloadit

Cards
  • 1 ISSUES RESOLVED
  • 571 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.2
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Thought of kicking them in the face 11
  • It before the safe 9
  • Good before safe reload 4
  • That they will die someday 2
  • Was good till the safe 2

Customers don't like

  • Not having access to my money19
  • Poor customer service18
  • buggy website12
  • Waiting hours for my money11
  • Took my money and there is no way to reload9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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