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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 348 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Politeness of staff 2
  • Customer service people are usually nice 2
  • Second guy from tn 1

Customers don't like

  • Unhelpfullness5
  • Disdain for middle class4
  • Customer service4
  • False advertising3
  • Customer sercive3
Delete
  • 0 ISSUES RESOLVED
  • 269 TOTAL REVIEWS
  • $93.4K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Initial contact 2
  • Reps were polite for the most part 1
  • Local branch staff 1
  • Design of their lobby 1
  • Branch staff in the boynton beach location 1

Customers don't like

  • Awful customer service4
  • Rude abrupt customer service3
  • Overdraft fees3
  • Lack of communication3
  • Customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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