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Citibank

Banks
  • 3 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Access of customer support through web site 3
  • Notta 2
  • When they used to keep their word 2
  • Globality 1
  • Politeness of staff 1

Customers don't like

  • Customer service9
  • Customer sercive6
  • Unhelpfullness6
  • Not taking responsiblity4
  • Poor service4
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Quicken Loans

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 616 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.7
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Website 6
  • Interest rate 4
  • Accuracy 2
  • Speed 2
  • Customer service 2

Customers don't like

  • Being lied to12
  • Run around10
  • Customer service9
  • Unscrupulous9
  • Totally incompetent8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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