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Citibank

Banks
  • 3 ISSUES RESOLVED
  • 325 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Customer service10
  • Unhelpfullness7
  • Customer sercive6
  • Not taking responsiblity5
  • Poor service4
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Pnc Bank

Banks
  • 0 ISSUES RESOLVED
  • 399 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12.6K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Customer service 3
  • Bank manager 3
  • Perimeter center west branch atlanta 1
  • Vena 1
  • Robert 1

Customers don't like

  • Difficult to work with8
  • Customer service7
  • Pnc will not fix their mistakes6
  • Unfair fee s4
  • Unorganized mess3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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