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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 337 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Unhelpfullness5
  • Customer service4
  • Disdain for middle class4
  • Customer sercive3
  • False advertising3
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Pnc Bank

Banks
  • 0 ISSUES RESOLVED
  • 421 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $12.1K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Customer service 3
  • Bank manager 3
  • Perimeter center west branch atlanta 1
  • Vena 1
  • Robert 1

Customers don't like

  • Difficult to work with5
  • Unfair fee s3
  • Talking to idiots2
  • Unorganized mess2
  • Unfair loan payment policies2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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