PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Optum Bank and Citibank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Optum Bank
Citibank

Optum Bank and Citibank Overview

Total reviews 2 490
Company responses 0 0
Issues resolved 0 6

Optum Bank and Citibank Consumer Ratings

Rank
414 out of 741 in Banks category
120 out of 741 in Banks category
Customer service
No votes
95 in category
Product or Service Quality
No votes
80 in category
Reliability
No votes
71 in category
Website
No votes
84 in category

Optum Bank and Citibank Rating Details

Customer service
No votes
1.2 (189 reviews)
Reviewer's quote

No items

...CAPITALONE HAS 24-7 customer service, and citi gets routed 1st to phillipines and only upon request do you get a U. S. rep...

Read full review
Product or Service Quality
No votes
1.3 (155 reviews)
Reviewer's quote

No items

Dear Sir/Mam, I have made a purchase from Flipkart on Aug18th, However due to pandemic situations they couldn't deliver the product and they cancelled the product. I have done the transaction from my Citi bank account, which I closed on Sept 8th. When I contacted Flipkart for the refund money ,...

Read full review
Reliability
No votes
1.3 (145 reviews)
Reviewer's quote

No items

In the midst of the COVID9 pandemic when all other companies are offering Miss payments etc. CITIBANK CANCELED MY CREDIT CARD WITH A ZERO BALANCE because they decided I had too much debt. Mind you I pay my bills just find every month with plenty left over and I've had a card with them for years and...

Read full review
Website
No votes
1.7 (143 reviews)
Reviewer's quote

No items

I ordered some items from a website online turns out to be a fake company that funnels money to china. They provided a tracking number and mailed me an empty package that was the size of a letter the object i ordered was atleast 50lbs. The company ruled in favor of the fraudulent company that...

Read full review

Optum Bank and Citibank Pros and Cons

Pros
No votes
  • When they used to keep their word
  • Politeness of staff
  • Card color
Cons
No votes
  • Customer service
  • Unhelpfullness
  • Customer sercive

Optum Bank and Citibank Most Positive Reviews

Top rated reviews
No votes
5

So far I have been waiting 16 minutes for a customer service rep to answer. They are all busy.- now 21

Should I try a...

Read full review
No votes
5

We paid our loan on time plus extra principal payments for many years! CitiBank sold us to now Mr. Copper, the worst...

Read full review

Optum Bank and Citibank Most Critical Reviews

Lowest rated reviews
No votes
1

I signed up for a Citi credit card under a promotion to earn bonus 'thankyou' points. I had to spend $1,500.00 in 3 mon...

Read full review
No votes
1

Signed up for a promo - they never gave the points they said they would. They constantly blamed me and transferred me...

Read full review

Optum Bank and Citibank Latest Reviews

Recent published reviews
No votes
No votes

I wanna change my register mobile number in my net access. How can I do that? I cannot contact your poor customer...

Read full review
No votes
1

Dear Sir/Mam,
I have made a purchase from Flipkart on Aug18th, However due to pandemic situations they couldn't deliver t...

Read full review

Optum Bank and Citibank Products and Services

Most reviewed product and services
No votes
  • Citibank Account (96 reviews)
  • Citibank Credit Card (82 reviews)
  • Citibank Customer Care (57 reviews)