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Citibank

Banks
  • 3 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Access of customer support through web site 3
  • Notta 2
  • When they used to keep their word 2
  • Globality 1
  • Politeness of staff 1

Customers don't like

  • Customer service9
  • Customer sercive6
  • Unhelpfullness6
  • Not taking responsiblity4
  • Poor service4
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1121 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Direct deposit 8
  • Ease of use 4
  • Dumping these jerks 3
  • Online website you can monitor all your transactions and account 3
  • Frustrating 3

Customers don't like

  • Zero on customer service34
  • Mishandling of funds13
  • Locked out of account9
  • Poor customer service8
  • No explanations7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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