Citibank vs Netspend

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Citibank

Banks
  • 3 ISSUES RESOLVED
  • 311 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Customer service10
  • Unhelpfullness7
  • Customer sercive6
  • Not taking responsiblity5
  • Poor service4

Products by Citibank

No items

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Netspend

Cards
  • 6 ISSUES RESOLVED
  • 1063 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Direct deposit 8
  • Awful 5
  • Ease of use 5
  • Frustrating 3
  • Worest 2

Customers don't like

  • Zero on customer service37
  • Mishandling of funds13
  • Locked out of account9
  • Customer service8
  • Poor customer service7

Products by Netspend

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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