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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 327 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.5
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Customer service10
  • Unhelpfullness7
  • Customer sercive5
  • Disdain for middle class4
  • Not taking responsiblity4
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  • 0 ISSUES RESOLVED
  • 7 TOTAL REVIEWS
  • $54.4K CLAIMED LOSSES
  • $13.6K AVERAGE LOSS

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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