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Citibank

Banks
  • 3 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
Billing Practices
Diversity of Products or Services
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Customer service10
  • Unhelpfullness7
  • Customer sercive6
  • Not taking responsiblity5
  • Disdain for middle class4
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  • 0 ISSUES RESOLVED
  • 466 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.1
Customer service
Website
Staff
Billing Practices
Diversity of Products or Services
  • Paid my credit card 1

Customers don't like

  • Scam2
  • Being treated like i did not count1
  • It looked like they paid my credit card but not really1
  • Money grams i had to send them which gave a funny feeling1
  • Scamed me1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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