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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 369 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Billing Practices
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Politeness of staff 2
  • Customer service people are usually nice 2
  • Second guy from tn 1

Customers don't like

  • Customer service12
  • Unhelpfullness5
  • Disdain for middle class4
  • Them cheating customers3
  • False advertising3
Delete
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $1.2K CLAIMED LOSSES
  • $310 AVERAGE LOSS
1.2
Customer service
Website
Reliability
Staff
Billing Practices
  • Rate and terms of loan 1
  • Banks app 1

Customers don't like

  • Sloppy customer service1
  • Raul cahvira provided me the worst customer service ever1
  • Bank has been unable to lock in rate and terms of the loan1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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