Citibank vs First Merit Bank

Start a new comparison
Delete

Citibank

Banks
  • 3 ISSUES RESOLVED
  • 311 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Customer service10
  • Unhelpfullness7
  • Customer sercive6
  • Not taking responsiblity5
  • Poor service4

Products by Citibank

No items

Delete
  • 0 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $73.2K CLAIMED LOSSES
  • $18.3K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Location 1
  • Mobile deposits 1
  • Several representatives 1

Customers don't like

  • Incompetence2
  • Employees lack of professionalism2
  • Lack of follow up and disrespect of customer1
  • Unprofessionalism1
  • Questionable banking procedures1

Products by First Merit Bank

No items

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Post Comment
Cancel
Be first to start a discussion.