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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 328 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Unhelpfullness5
  • Disdain for middle class4
  • Customer sercive3
  • False advertising3
  • Customer service3
Delete
  • 0 ISSUES RESOLVED
  • 217 TOTAL REVIEWS
  • $37.5K CLAIMED LOSSES
  • $833 AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Open 7 days a week 5
  • Paycheck was deposited a day early 3
  • Availability 2
  • Location 2
  • Hours 2

Customers don't like

  • Unprofessionalism6
  • Charging fees on top of fees4
  • Bank fees3
  • Not being honest with what they practice3
  • Horrible customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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