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Citibank

Banks
  • 3 ISSUES RESOLVED
  • 323 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Access of customer support through web site 3
  • Notta 2
  • When they used to keep their word 2
  • Globality 1
  • Politeness of staff 1

Customers don't like

  • Customer service9
  • Customer sercive6
  • Unhelpfullness6
  • Not taking responsiblity4
  • Poor service4
Delete
  • 0 ISSUES RESOLVED
  • 209 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $592 AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Open 7 days a week 5
  • 7-day week schedule 2
  • Availability 2
  • Hours 2
  • Paycheck was deposited a day early 2

Customers don't like

  • Unprofessionalism8
  • Charging fees on top of fees6
  • Horrible customer service6
  • Stealing money6
  • Bank fees5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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