Citibank vs First Convenience Bank

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Citibank

Banks
  • 3 ISSUES RESOLVED
  • 311 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Customer service10
  • Unhelpfullness7
  • Customer sercive6
  • Not taking responsiblity5
  • Poor service4

Products by Citibank

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  • 0 ISSUES RESOLVED
  • 197 TOTAL REVIEWS
  • $25K CLAIMED LOSSES
  • $625 AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Open 7 days a week 5
  • Paycheck was deposited a day early 3
  • Availability 2
  • Location 2
  • Hours 2

Customers don't like

  • Unprofessionalism8
  • Horrible customer service7
  • Bank fees6
  • Stealing money6
  • Charging fees on top of fees6

Products by First Convenience Bank

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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