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Citibank

Banks
  • 3 ISSUES RESOLVED
  • 323 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Customer service10
  • Unhelpfullness7
  • Customer sercive6
  • Not taking responsiblity5
  • Disdain for middle class4
Delete
  • 2 ISSUES RESOLVED
  • 352 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • That i stood my ground 2
  • Nada 1
  • Nice people at local branch 1
  • Quick loan service 1
  • Website online banking 1

Customers don't like

  • Awful customer service9
  • Customer service5
  • Hassle to call4
  • Unprofessional4
  • Terrible service and policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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