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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 375 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Politeness of staff 2
  • Customer service people are usually nice 2
  • Second guy from tn 1

Customers don't like

  • Customer service12
  • Unhelpfullness5
  • Disdain for middle class4
  • Them cheating customers3
  • False advertising3
Delete
  • 2 ISSUES RESOLVED
  • 417 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • That i stood my ground 3
  • Website online banking 1
  • Quick loan service 1
  • Nice people at local branch 1
  • Nada 1

Customers don't like

  • Awful customer service18
  • Incompetent employee3
  • Customer service and dumb procedure3
  • Unprofessional2
  • Fees2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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