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Citibank

Banks
  • 3 ISSUES RESOLVED
  • 321 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Billing Practices
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Customer service10
  • Unhelpfullness7
  • Customer sercive6
  • Not taking responsiblity5
  • Disdain for middle class4
Delete
  • 1 ISSUES RESOLVED
  • 14 TOTAL REVIEWS
  • $217 CLAIMED LOSSES
  • $109 AVERAGE LOSS
1.6
Customer service
Website
Staff
Reliability
Billing Practices

No items

Customers don't like

  • Way they treat their customers3
  • Charging interest illegally2
  • Fees and charges1
  • Fraudulent charges in writing1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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