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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 369 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Billing Practices
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Politeness of staff 2
  • Customer service people are usually nice 2
  • Second guy from tn 1

Customers don't like

  • Customer service12
  • Unhelpfullness5
  • Disdain for middle class4
  • Them cheating customers3
  • False advertising3
Delete
  • 1 ISSUES RESOLVED
  • 24 TOTAL REVIEWS
  • $7.7K CLAIMED LOSSES
  • $966 AVERAGE LOSS
1.3
Customer service
Website
Reliability
Staff
Billing Practices
  • Having a credit line 1

Customers don't like

  • Way they treat their customers3
  • Large monthly fees less then poor customer service2
  • Have unethical practices in this financial institution2
  • Fraudulent charges in writing2
  • Fees and charges2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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