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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 373 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Billing Practices
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Politeness of staff 2
  • Customer service people are usually nice 2
  • Second guy from tn 1

Customers don't like

  • Customer service12
  • Unhelpfullness5
  • Disdain for middle class4
  • Them cheating customers3
  • False advertising3
Delete
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $82.7K CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
1.8
Customer service
Website
Reliability
Staff
Billing Practices
  • Responsiveness 3
  • Closing accounts 2
  • Switching to state bank 1
  • Switching to chase 1
  • Nice when i opened account 1

Customers don't like

  • Customer service3
  • Embezzling my money2
  • Web pay is not dependable1
  • Manager in scotts valley1
  • Giving my money to comerica1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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