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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Billing Practices
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Politeness of staff 2
  • Notta 2
  • Customer service people are usually nice 2

Customers don't like

  • Unhelpfullness5
  • Disdain for middle class4
  • Customer service4
  • False advertising3
  • Customer sercive3
Delete
  • 0 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $42.2K CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
1.9
Customer service
Website
Reliability
Staff
Billing Practices
  • Responsiveness 3
  • Switching to state bank 1
  • Switching to chase 1
  • Nice when i opened account 1
  • How nice they were when i opened the account 1

Customers don't like

  • Web pay is not dependable1
  • Manager in scotts valley1
  • Giving my money to comerica1
  • Embezzling my money1
  • Customer services1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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