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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 348 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Politeness of staff 2
  • Customer service people are usually nice 2
  • Second guy from tn 1

Customers don't like

  • Unhelpfullness5
  • Disdain for middle class4
  • Customer service4
  • False advertising3
  • Customer sercive3
Delete
  • 0 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $57.4K CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.9
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Responsiveness 3
  • Closing accounts 2
  • Switching to state bank 1
  • Switching to chase 1
  • Nice when i opened account 1

Customers don't like

  • Embezzling my money2
  • Web pay is not dependable1
  • Manager in scotts valley1
  • Giving my money to comerica1
  • Customer services1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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