Start a new comparison
Delete

Citibank

Banks
  • 3 ISSUES RESOLVED
  • 321 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
Billing Practices
Diversity of Products or Services
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Customer service10
  • Unhelpfullness7
  • Customer sercive6
  • Not taking responsiblity5
  • Disdain for middle class4
Delete
  • 1 ISSUES RESOLVED
  • 115 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.6
Customer service
Website
Staff
Billing Practices
Diversity of Products or Services
  • Friendly tellers 4
  • Hours open 2
  • Customer service 1
  • I have no problems banking with citizens 1
  • Going to cancel tomorrow 1

Customers don't like

  • Customer service8
  • Nobody knows whats going on7
  • Customer service - bank fees5
  • Anything about this bank4
  • That they steal my money3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.