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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 328 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Unhelpfullness5
  • Disdain for middle class4
  • Customer sercive3
  • False advertising3
  • Customer service3
Delete
  • 1 ISSUES RESOLVED
  • 124 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.6
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Friendly tellers 4
  • Hours open 3
  • Customer service 1
  • I have no problems banking with citizens 1
  • Going to cancel tomorrow 1

Customers don't like

  • Customer service4
  • Nobody knows whats going on4
  • That they steal my money3
  • Surprise fees1
  • Your pennies matter more to them than their reputation1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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