Citibank vs Citizens Bank

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Citibank

Banks
  • 3 ISSUES RESOLVED
  • 311 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Customer service10
  • Unhelpfullness7
  • Customer sercive6
  • Not taking responsiblity5
  • Poor service4

Products by Citibank

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  • 1 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.6
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Friendly tellers 4
  • Hours open 2
  • Customer service 1
  • I have no problems banking with citizens 1
  • Going to cancel tomorrow 1

Customers don't like

  • Customer service8
  • Nobody knows whats going on8
  • Customer service - bank fees5
  • Anything about this bank4
  • That they steal my money3

Products by Citizens Bank

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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