PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CIT Group and Synchrony Financial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CIT Group
Synchrony Financial

CIT Group and Synchrony Financial Overview

Total reviews
6
118
Company responses
0
0
Issues resolved
0
7

CIT Group and Synchrony Financial Consumer Ratings

Rank
796 out of 1859 in Financial Services category
341 out of 1859 in Financial Services category
Customer service
No votes
279 in category
Website
No votes
299 in category
Reliability
No votes
229 in category
Product or Service Quality
No votes
259 in category

CIT Group and Synchrony Financial Rating Details

Customer service
No votes
1.1 (66 reviews)
Reviewer's quote

No items

...I called customer service of the credit cards that I fell behind on. Made payments and got caught up. Synchrony lowered the credit limit on those two credit cards Ok Fine Once I was all caught up on the past due credit cards, Synchrony closed the accounts...

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Website
No votes
1.3 (58 reviews)
Reviewer's quote

No items

...i then log onto the website and big as day Im in delinquency how??? one missed payment. then they have the nerve to not want a payment through anything else but a bank card how do they know that you have a bank card. This company is crap..

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Reliability
No votes
1.1 (57 reviews)
Reviewer's quote

No items

Financed a 27,000 Polaris General, they recommended Synchrony to get the best financing...POLARIS RECOMMENDED. We paid 10K to principle but even thought the check said to apply to principle, they applied to forward payments so we are still accruing interest. WE sent it to the wrong address? For 2...

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Product or Service Quality
No votes
1.2 (52 reviews)
Reviewer's quote

No items

...They are full of *** they talk rude, one lady cussed me out said me bad things is this how your customer service is. She cussed at my family and insulted me. Is this your customer services are suppose to be...

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CIT Group and Synchrony Financial Pros and Cons

Pros
No votes
  • That we are done with them
  • Closed all accounts
  • Zero percentage rate for 18 months
Cons
No votes
  • Customer service
  • Billing practices
  • Do not credit your payments

CIT Group and Synchrony Financial Most Positive Reviews

Top rated reviews
No votes
3.7

I purchased a sewing machine for my wife with Synchrony Bank extending the credit. My payments began in July 2016 and...

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No votes
No votes

CIT Group and Synchrony Financial Most Critical Reviews

Lowest rated reviews
No votes
1

Sondra LeeOctober 7 at 7:45pmI have more than one account with you... the one with Lenscrafters has been charging me a l...

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No votes
1

I set up my online account and banking information online. I also made a payment. They are now saying they didn't rece...

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CIT Group and Synchrony Financial Latest Reviews

Recent published reviews
No votes
1

I had four credit cards through Synchrony. I was a loyal paying customer for years, NEVER missed a payment. Recently I f...

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No votes
No votes

I have tried multiple times to get my minimum payment reduced as I was laid off from my job. After several tries I...

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CIT Group and Synchrony Financial Products and Services

Most reviewed product and services
No votes
  • Synchrony Financial Account (17 reviews)
  • Synchrony Financial Credit Card (14 reviews)
  • Synchrony Financial Customer Care (14 reviews)