PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CIT Group and Santander Consumer Usa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CIT Group
Santander Consumer Usa

CIT Group and Santander Consumer Usa Overview

Total reviews
6
1289
Company responses
0
0
Issues resolved
0
1

CIT Group and Santander Consumer Usa Consumer Ratings

Rank
794 out of 1859 in Financial Services category
329 out of 1859 in Financial Services category
Customer service
No votes
239 in category
Website
No votes
254 in category
Product or Service Quality
No votes
235 in category
Interest Rate
No votes
199 in category

CIT Group and Santander Consumer Usa Rating Details

Customer service
No votes
1.3 (238 reviews)
Reviewer's quote

No items

...But then I was told they didn't have a cell number for me and asked me to call customer service. Butsurprise!there's no 24-hour live representative. (WHY NOT????) So after all this time I still can't get my mobile app to work...

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Website
No votes
1.6 (222 reviews)
Reviewer's quote

No items

...I don't even know if my payments are going through! I pull up pending payments after make a payment and there is nothing there! You would think with all this technology now, they would have a website that actually worked. ..

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Product or Service Quality
No votes
1.3 (212 reviews)
Reviewer's quote

No items

Santander Consumer USA is not recognized or accredited by the BBB for poor quality service and taking advantage of customers. Santander Consumer USA is a scam. If you are looking for a Loan make sure the business is legit and accredited by the BBB..

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Interest Rate
No votes
1.2 (204 reviews)
Reviewer's quote

No items

I am unable to catch up due to the HIGH INTEREST RATE LOW PRINCIPLE and now being charged $6. 00 per day until I am able to make a $2000 payment or $445. 00 every 2 weeks I am getting deeper and deeper in debt with this company and no one want to refinance due to the upside down LOAN..

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CIT Group and Santander Consumer Usa Pros and Cons

Pros
No votes
  • I have had very little interaction with santander
  • Anantander consumer no stars
  • There are no pros
Cons
No votes
  • Customer service
  • Rude managers
  • Being hung up on

CIT Group and Santander Consumer Usa Most Positive Reviews

Top rated reviews
No votes
5

I had no problem with them they never call about payment hope to get my title car will be paid of in two month

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No votes
5

Today pay shows $4846. 0 but when contacting Santander the amount has went up in days to $5064.23. I asked for them to...

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CIT Group and Santander Consumer Usa Most Critical Reviews

Lowest rated reviews
No votes
1

I have been paying on a 2006 Nissan Altima for 6 1/2 years. I called in June of this year to tell Santander to change...

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No votes
1

I sent them a cashiers check and 6 months later they sent me a over due amount. When I called they went over my bills...

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CIT Group and Santander Consumer Usa Latest Reviews

Recent published reviews
No votes
No votes

Santander is not a fair company. When I bought my vehicle in 2018, my interest rates was 26%. I think that was...

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No votes
1

Santander Consumer USA is not recognized or accredited by the BBB for poor quality service and taking advantage of...

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CIT Group and Santander Consumer Usa Products and Services

Most reviewed product and services
No votes
  • Santander Consumer Usa Loan (446 reviews)
  • Santander Consumer Usa Auto Loan (177 reviews)
  • Santander Consumer Usa Account (98 reviews)