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Cincinnati Bell

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 43 COMPANY RESPONSES
  • 415 TOTAL REVIEWS
  • $71.4K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.4
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contracts 12
  • Speed of internet 2
  • Price is good 2
  • How nice the customer service representatives were 1
  • Decent package 1

Customers don't like

  • Extremely bad customer service20
  • Unreliable cable tv10
  • Poor channel selection10
  • Foreign customer service9
  • Slow internet6
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Tracfone

Telecommunications
  • 15 ISSUES RESOLVED
  • 1071 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $426 AVERAGE LOSS
1.9
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contract 12
  • Price 11
  • Good service for years 11
  • Cost when i used very few minutes 11
  • Having the same phone number 7

Customers don't like

  • Poor customer service12
  • Untrained call centers8
  • Nonresponsive5
  • No resolution to my problem5
  • Worst customer service ever3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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