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Cincinnati Bell

Telecommunications
  • 0 ISSUES RESOLVED
  • 338 TOTAL REVIEWS
  • $29.6K CLAIMED LOSSES
  • $657 AVERAGE LOSS
1.2
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contracts 11
  • Not a thing 2
  • Price is good 2
  • Speed of internet 2
  • Quality 1

Customers don't like

  • Poor customer service7
  • Channel selection6
  • Horrible customer service4
  • Slow internet4
  • Lack of consistency in services being paid for4
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Tracfone

Telecommunications
  • 11 ISSUES RESOLVED
  • 971 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $722 AVERAGE LOSS
1.9
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contract 11
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Poor customer service20
  • Untrained call centers13
  • Customer service11
  • Rude customer service people11
  • Service while trying add minutes7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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