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Cincinnati Bell

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 4 COMPANY RESPONSES
  • 361 TOTAL REVIEWS
  • $29.8K CLAIMED LOSSES
  • $621 AVERAGE LOSS
1.2
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contracts 12
  • Price is good 2
  • Speed of internet 2
  • Customer service 1
  • Decent package 1

Customers don't like

  • Extremely bad customer service21
  • Poor channel selection12
  • Unreliable cable tv11
  • Foreign customer service8
  • Slow internet6
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Tracfone

Telecommunications
  • 12 ISSUES RESOLVED
  • 1010 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $434 AVERAGE LOSS
1.9
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contract 12
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Untrained call centers8
  • Customer service6
  • No resolution to my problem5
  • Nonresponsive5
  • Poor customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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