Cincinnati Bell vs Tracfone

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Cincinnati Bell

Telecommunications
  • 0 ISSUES RESOLVED
  • 294 TOTAL REVIEWS
  • $29.1K CLAIMED LOSSES
  • $710 AVERAGE LOSS
1.2
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contracts 10
  • Not a thing 2
  • Price is good 1
  • Speed of internet 1
  • Quality 1

Customers don't like

  • Poor customer service7
  • Channel selection6
  • Horrible customer service4
  • Slow internet4
  • Product and customer service is horrific3

Products by Cincinnati Bell

No items

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Tracfone

Telecommunications
  • 10 ISSUES RESOLVED
  • 944 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $735 AVERAGE LOSS
1.8
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contract 11
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Poor customer service20
  • Untrained call centers13
  • Rude customer service people11
  • Customer service10
  • Service while trying add minutes7

Products by Tracfone

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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