Cincinnati Bell vs Time Warner Cable

Start a new comparison
Delete

Cincinnati Bell

Telecommunications
  • 0 ISSUES RESOLVED
  • 296 TOTAL REVIEWS
  • $29.1K CLAIMED LOSSES
  • $710 AVERAGE LOSS
1.2
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • No contracts 10
  • Not a thing 2
  • Price is good 1
  • Speed of internet 1
  • Quality 1

Customers don't like

  • Poor customer service7
  • Channel selection6
  • Horrible customer service4
  • Slow internet4
  • Product and customer service is horrific3

Products by Cincinnati Bell

No items

Delete

Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1437 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Frequent cable outages14
  • Customer service13

Products by Time Warner Cable

No items

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Post Comment
Cancel
Be first to start a discussion.