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Cincinnati Bell

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 4 COMPANY RESPONSES
  • 361 TOTAL REVIEWS
  • $29.8K CLAIMED LOSSES
  • $621 AVERAGE LOSS
1.2
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contracts 12
  • Price is good 2
  • Speed of internet 2
  • Customer service 1
  • Decent package 1

Customers don't like

  • Extremely bad customer service21
  • Poor channel selection12
  • Unreliable cable tv11
  • Foreign customer service8
  • Slow internet6
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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 1065 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $872 AVERAGE LOSS
1.6
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service16
  • Run around from sprint7
  • No resolution6
  • Unprofessional manager6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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