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Cincinnati Bell

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 349 TOTAL REVIEWS
  • $29.6K CLAIMED LOSSES
  • $657 AVERAGE LOSS
1.2
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • No contracts 12
  • Price is good 2
  • Speed of internet 2
  • Customer service 1
  • Decent package 1

Customers don't like

  • Extremely bad customer service21
  • Poor channel selection12
  • Unreliable cable tv11
  • Foreign customer service7
  • Slow internet5
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2548 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $343 AVERAGE LOSS
1.8
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • quality of product 2

Customers don't like

  • Technical support13
  • No customer service11
  • Chat conversations and unresolved issues4
  • Horrible customer service3
  • No refund policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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