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Cincinnati Bell

Telecommunications
  • 0 ISSUES RESOLVED
  • 329 TOTAL REVIEWS
  • $29.3K CLAIMED LOSSES
  • $681 AVERAGE LOSS
1.2
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contracts 11
  • Not a thing 2
  • Price is good 2
  • Speed of internet 2
  • Quality 1

Customers don't like

  • Poor customer service7
  • Channel selection6
  • Horrible customer service4
  • Slow internet4
  • Lack of consistency in services being paid for4
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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 593 COMPANY RESPONSES
  • 1988 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
1.8
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Firing frontier 10
  • Nothing so far 10
  • When it was verizon 9
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service94
  • Poor service28
  • False billing pratice25
  • Customer service22
  • Poor communication18
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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