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Cincinnati Bell

Telecommunications
  • 0 ISSUES RESOLVED
  • 308 TOTAL REVIEWS
  • $29.1K CLAIMED LOSSES
  • $710 AVERAGE LOSS
1.2
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contracts 9
  • Not a thing 2
  • Price is good 2
  • Speed of internet 2
  • Quality 1

Customers don't like

  • Poor customer service7
  • Channel selection6
  • Horrible customer service4
  • Lack of consistency in services being paid for3
  • Slow internet3
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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 560 COMPANY RESPONSES
  • 1917 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.8
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Nothing so far 10
  • Firing frontier 9
  • Service technicians 8
  • When it was verizon 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service87
  • Poor service27
  • False billing pratice22
  • Customer service19
  • Poor communication17
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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