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Cincinnati Bell

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 40 COMPANY RESPONSES
  • 408 TOTAL REVIEWS
  • $71.4K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.4
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contracts 12
  • Speed of internet 2
  • Price is good 2
  • Decent package 1
  • Customer service 1

Customers don't like

  • Extremely bad customer service21
  • Unreliable cable tv12
  • Poor channel selection12
  • Foreign customer service9
  • Slow internet6
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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2314 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.8
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • Service technicians 8

Customers don't like

  • Very bad customer service42
  • Poor service16
  • False billing pratice16
  • Customer service15
  • Poor communication10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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