Start a new comparison
Delete

Cincinnati Bell

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 41 COMPANY RESPONSES
  • 409 TOTAL REVIEWS
  • $71.4K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.4
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contracts 12
  • Speed of internet 2
  • Price is good 2
  • How nice the customer service representatives were 1
  • Decent package 1

Customers don't like

  • Extremely bad customer service20
  • Unreliable cable tv10
  • Poor channel selection10
  • Foreign customer service9
  • Slow internet6
Delete

Directv

Telecommunications
  • 28 ISSUES RESOLVED
  • 9797 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $836 AVERAGE LOSS
1.7
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service313
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel