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Cincinnati Bell

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 69 COMPANY RESPONSES
  • 457 TOTAL REVIEWS
  • $76.5K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.4
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contracts 12
  • Speed of internet 2
  • Price is good 2
  • How nice the customer service representatives were 1
  • Having spectrum as an option 1

Customers don't like

  • Extremely bad customer service20
  • Unreliable cable tv10
  • Poor channel selection10
  • Foreign customer service9
  • Slow internet7
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Directv

Telecommunications
  • 31 ISSUES RESOLVED
  • 11645 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $915 AVERAGE LOSS
1.7
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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