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Cincinnati Bell

Telecommunications
  • 0 ISSUES RESOLVED
  • 308 TOTAL REVIEWS
  • $29.1K CLAIMED LOSSES
  • $710 AVERAGE LOSS
1.2
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contracts 9
  • Not a thing 2
  • Price is good 2
  • Speed of internet 2
  • Quality 1

Customers don't like

  • Poor customer service7
  • Channel selection6
  • Horrible customer service4
  • Lack of consistency in services being paid for3
  • Slow internet3
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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8686 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.7
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Having tv when it does work 23
  • Picture quality 14
  • Good reception 6
  • Programming 6
  • It was good until you got shady 6

Customers don't like

  • Poor customer service83
  • Customer service59
  • Lack of service36
  • Small print and 24-month contract18
  • Lack of concern for unsatisfied customers17
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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