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Cincinnati Bell

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 16 COMPANY RESPONSES
  • 381 TOTAL REVIEWS
  • $29.8K CLAIMED LOSSES
  • $621 AVERAGE LOSS
1.3
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contracts 12
  • Price is good 2
  • Speed of internet 2
  • Customer service 1
  • Decent package 1

Customers don't like

  • Extremely bad customer service21
  • Poor channel selection12
  • Unreliable cable tv11
  • Foreign customer service8
  • Slow internet6
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Directv

Telecommunications
  • 26 ISSUES RESOLVED
  • 9467 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.7
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Good programming 14

Customers don't like

  • Poor customer service336
  • Evasive billing practices41
  • Broken promises32
  • Deceptive practices25
  • Not getting issues resolved25
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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