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Cincinnati Bell

Telecommunications
  • 0 ISSUES RESOLVED
  • 328 TOTAL REVIEWS
  • $29.3K CLAIMED LOSSES
  • $681 AVERAGE LOSS
1.2
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contracts 11
  • Not a thing 2
  • Price is good 2
  • Speed of internet 2
  • Quality 1

Customers don't like

  • Poor customer service7
  • Channel selection6
  • Horrible customer service4
  • Slow internet4
  • Lack of consistency in services being paid for4
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Consumer Cellular

Telecommunications
  • 2 ISSUES RESOLVED
  • 536 TOTAL REVIEWS
  • $32.8K CLAIMED LOSSES
  • $205 AVERAGE LOSS
1.9
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Price 13
  • Cheap plans 9
  • Customer service receptive 7
  • Always friendly 6
  • Customer service 6

Customers don't like

  • Excessive billing17
  • Customer support15
  • Quality of service15
  • Follow up service9
  • Lack of informed customer solution9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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