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Cincinnati Bell

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 41 COMPANY RESPONSES
  • 409 TOTAL REVIEWS
  • $71.4K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.4
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No contracts 12
  • Speed of internet 2
  • Price is good 2
  • How nice the customer service representatives were 1
  • Decent package 1

Customers don't like

  • Extremely bad customer service20
  • Unreliable cable tv10
  • Poor channel selection10
  • Foreign customer service9
  • Slow internet6
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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3748 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • When it works its good 22
  • Internet speed 15
  • Internet service 13
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service50
  • Service33
  • Outrageously high prices25
  • Supervisors do not care6
  • Inability to resolve problem6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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