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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 320 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Bad 1
  • Benefits 1
  • Customer service people are very nice and helpful 1
  • Diversity of product 1
  • That they were supportive and helpful 1

Customers don't like

  • No accountability10
  • Deceitful business practices7
  • Terrible customer service7
  • Customer service5
  • Wait wait wait5
Delete
  • 2 ISSUES RESOLVED
  • 491 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $7.2K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • One rep did try to help me 5
  • Not much 4
  • Premiums ok 4
  • Medical claims are processed easily 3
  • Prices on marketplace 2

Customers don't like

  • Being lied to15
  • Useless customer service13
  • Customer service11
  • Lies and the run around7
  • Worst customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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