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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 366 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $19.7K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • That they were supportive and helpful 1
  • Some of the people seemed to care a little bit 1
  • Pam 1
  • Diversity of product 1
  • Customer service people are very nice and helpful 1

Customers don't like

  • Terrible customer service15
  • No accountability4
  • Wait wait wait3
  • Do not uphold their obligations3
  • Deceitful business practices3
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  • 4 ISSUES RESOLVED
  • 587 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $10.9K AVERAGE LOSS
1.3
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Premiums ok 4
  • One rep did try to help me 4
  • Medical claims are processed easily 3
  • Extremely unhappy 3
  • Prices on marketplace 2

Customers don't like

  • Customer service21
  • Runaround they have given me5
  • Worst customer service4
  • Uncaring4
  • That they lied4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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