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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 320 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.4
Website
Billing Practices
Diversity of Products or Services
Reliability
Staff
  • Bad 1
  • Benefits 1
  • Customer service people are very nice and helpful 1
  • Diversity of product 1
  • That they were supportive and helpful 1

Customers don't like

  • No accountability10
  • Deceitful business practices7
  • Terrible customer service7
  • Customer service5
  • Wait wait wait5
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Tufts Health Plan

Insurance
Has verified representatives
  • 1 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 6 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $524 AVERAGE LOSS

Not enough votes to show an average rating

Website
Billing Practices
Diversity of Products or Services
Reliability
Staff

No items

Customers don't like

  • Being lied to2
  • Inconsistant responses to questions1
  • Supervisors and managers are shielded from customers1
  • Poor customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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