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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 369 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $19.5K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • That they were supportive and helpful 1
  • Some of the people seemed to care a little bit 1
  • Pam 1
  • Diversity of product 1
  • Customer service people are very nice and helpful 1

Customers don't like

  • Terrible customer service15
  • No accountability4
  • Wait wait wait3
  • Do not uphold their obligations3
  • Deceitful business practices3
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  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $33.8K AVERAGE LOSS
1.9
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Professional 1
  • Income opportunity 1
  • Ethical and suitability 1
  • Development and supportive 1
  • Challenge 1

Customers don't like

  • Fallacious advice from a completely uninformed staff3
  • Very poor customer service2
  • Uncaring2
  • Poor attitude2
  • Unethical1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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