PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cigna and Mutual Of Omaha as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cigna

Cigna

1.3
Mutual Of Omaha

Mutual Of Omaha

Has Verified Representatives
2.1
Cigna
Mutual Of Omaha

Cigna and Mutual Of Omaha Overview

Total reviews 418 143
Company responses 0 58
Issues resolved 0 2

Cigna and Mutual Of Omaha Consumer Ratings

Rank
230 out of 1084 in Insurance category
60 out of 1084 in Insurance category
Customer service
161 in category
No votes
Website
150 in category
No votes
Product or Service Quality
144 in category
No votes
Billing Practices
157 in category
No votes

Cigna and Mutual Of Omaha Rating Details

Customer service
1.2 (130 reviews)
No votes
Reviewer's quote

...Customer service are the worst and helpless. They do not have a clue..

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com , also sent three emails to their customer service email mentioned on their web page. Also sent three emails with the same information through their secured message service and I still keep receiving emails telling me I do not have hazard insurance. When I call I have to wait like 20 minutes to...

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Website
1.6 (103 reviews)
No votes
Reviewer's quote

Cigna has the worst website I've ever seen. All links go in circles and I can't find anything useful..

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First lie was that they did not tell people on the Medicare website that their RX part D plan was not supported by Mutual of Omaha, but Express Scripts. Anyone knows that if someone has a product supported by another company that the other company does not care about the customer, just the money...

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Product or Service Quality
1.2 (100 reviews)
No votes
Reviewer's quote

However, it is also my firm opinion that her quality of life - and maybe her life as a whole quite probably could have been prolonged and enhanced if Cigna hadn't delayed providing coverage on numerous occasions. My grand-daughter's battle with leukemia began towards the end of last year, 2018 and...

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I will never buy a product from a company *** bent on changing our great country. Leave the Indian head alone..

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Billing Practices
1.3 (99 reviews)
No votes
Reviewer's quote

...Their billing department is the worst (if they even have a billing department), I spoke to Rachel recently who was supposed to get back to me and still has not called back with status of this bill..

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...then DO NOT USE MUTUAL OF OMAHA! see attached photo - the red boxes were used to protect my mothers name but this clearly illustrates their misleading billing practices used to prevent clients from knowing if they are delinquent or past...

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Cigna and Mutual Of Omaha Pros and Cons

Pros
  • That they were supportive and helpful
  • Some of the people seemed to care a little bit
  • Pam
  • Availability of a live operator
  • John wayne cancer insurance
  • Excellent benefits
Cons
  • Terrible customer service
  • No accountability
  • Do not uphold their obligations
  • Indifferent people
  • It is a headache
  • Customer service is terrible

Cigna and Mutual Of Omaha Most Positive Reviews

Top rated reviews
5

Cigna has gone above and beyond for me. I cannot thank them enough. It is a long story, but their Representative made...

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5

I was in a bad motorcycle wreck back in September 2014. I had only had this short-term and long-term disability...

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4

Changed carriers effective 1/1/2017 from CIGNA to another carrier through ATT broker AON. Cigna charged me monthly when...

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5

My initial complaint was that Mutual of Omaha labeled me as an employee of their company which in turn caused my unemplo...

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Cigna and Mutual Of Omaha Most Critical Reviews

Lowest rated reviews
1

Last June 2014, I had some partials made by Gwinnett Family Dental, I paid in advance what the office requested, the bal...

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1

Refused a valid claim that I wanted for pregnancy induced hypertension. Only wanted one month of pay as I was returning...

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1

Have tried calling more than 10 times to find out why they have not paid a dental claim for a FED-EX Employee. They are...

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1

7 yrs ago myself, husband and son took out life insurance policies. 14 mos ago I had to close my checking acct. I...

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Cigna and Mutual Of Omaha Latest Reviews

Recent published reviews
No votes

I have been contacting your provider enrollment department since July to obtain a contract for 2 providers I am working...

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3.2

I got a new hazard insurance for my property. I update this information four times trough ihaveinsurance.com , also...

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1.3

These are the most incompetent claims representatives ever. I have been doing Dental Insurance for 35 plus years. They...

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No votes

i have recently moved and my new address is as follows,204 legacy oaks circle lynchburg va 24501.thanks

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Cigna and Mutual Of Omaha Products and Services

Most reviewed product and services
  • Cigna Health Insurance (108 reviews)
  • Cigna Claim (34 reviews)
  • Cigna Disability Insurance (29 reviews)
  • Mutual Of Omaha Life Insurance (23 reviews)
  • Mutual Of Omaha Disability Insurance (9 reviews)
  • Mutual Of Omaha Claim (8 reviews)