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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 318 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Bad 1
  • Benefits 1
  • Customer service people are very nice and helpful 1
  • Diversity of product 1
  • That they were supportive and helpful 1

Customers don't like

  • No accountability10
  • Deceitful business practices7
  • Terrible customer service7
  • Customer service5
  • Wait wait wait5
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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 402 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.7K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Prescription drug coverage 4
  • Very bad 3
  • Attitude of agents on the phone 2
  • Very little about humana 2
  • Doctor 2

Customers don't like

  • Customer service20
  • Misleading plan coverage16
  • Being lied to10
  • Health coverage10
  • Price6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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