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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 351 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $20.7K AVERAGE LOSS
1.4
Customer service
Billing Practices
Diversity of Products or Services
Reliability
Staff
  • That they were supportive and helpful 1
  • Some of the people seemed to care a little bit 1
  • Pam 1
  • Diversity of product 1
  • Customer service people are very nice and helpful 1

Customers don't like

  • Terrible customer service15
  • No accountability4
  • Wait wait wait3
  • Deceitful business practices3
  • Should be prosecuted under the rico act of 19702
Delete
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.6
Customer service
Billing Practices
Diversity of Products or Services
Reliability
Staff
  • When they payed bills 2

Customers don't like

  • Customer service2
  • Systematically unable to cancel policy1
  • Lack of knowledge1
  • False denial of claims1
  • Billing practices1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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