Cigna vs Horizon Blue Cross Blue Shield Of New Jersey

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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 302 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.3
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Customer service people are very nice and helpful 1
  • Diversity of product 1
  • That they were supportive and helpful 1

Customers don't like

  • No accountability10
  • Deceitful business practices7
  • Terrible customer service7
  • Wait wait wait5
  • Customer service4

Products by Cigna

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  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $99.3K CLAIMED LOSSES
  • $7.6K AVERAGE LOSS
1.7
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • When they payed bills 2

Customers don't like

  • Customer service2
  • Billing practices1
  • Call time1
  • Lack of knowledge1
  • When they deny claims1

Products by Horizon Blue Cross Blue Shield Of New Jersey

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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