PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Health Net and Cigna as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Health Net
Cigna

Health Net and Cigna Overview

Total reviews
18
408
Company responses
0
0
Issues resolved
0
0

Cigna was first mentioned on PissedConsumer on Dec 14, 2007 and since then this brand received 408 reviews. It is 390 reviews more than Health Net received since Nov 28, 2010.

Health Net and Cigna Consumer Ratings

Rank
272 out of 1879 in Insurance category
216 out of 1879 in Insurance category
Product or Service Quality
179 in category
164 in category
Customer service
185 in category
178 in category
Value for money
232 in category
136 in category

According to consumer ratings and reviews, Cigna ranks 56 points higher in the Insurance category than Health Net. People gave Health Net 1.2 stars for Product or Service Quality criterion in Insurance category and it is 240 points higher than the worst rated brand in this category. At the same time, Cigna was rated 1.2 stars for Product or Service Quality criterion in this category and it is 255 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Cigna has a higher rating than Cigna. Regarding Value for money criterion, consumers gave Health Net 1 stars and it is 55% worse than other in category. Cigna however was rated 1.4 stars and it is 68% greater than other in category.

Health Net and Cigna Rating Details

Product or Service Quality
1.2 (6 reviews)
1.2 (96 reviews)
Reviewer's quote

...Today I just received a bill from the optometrist for several hundred dollars because they refuse to cover services that my primary physician had sent in a referral for. This company would rather have you lose your eye site or worse then cover for the medication and services I pay my premiums for..

George W

...I called Customer Service five times and each time I received five different answers. All I know is that $600 of my annual coverage plus another $600 I paid to the same dentist was made for 20 minutes of work. I would have paid less if I had no insurance...

Bunchof F
Customer service
1.2 (6 reviews)
1.2 (123 reviews)
Reviewer's quote

Avoid this organization (of crooks) at all costs! Our company's account was canceled because they claimed to have received a late payment. The payment was issued on time and I have no control over the speed of mail. The check was dated in accordance with the terms on the account. They then...

PissedConsumer956978

Called them to inquire about a claim that was processed twice and first told everything was right. 2nd agent took over 1 hour to state I would receive the credit back I was due. After 2 weeks of no answer I called and told the agent was off buying school supplies and nobody could answer my question...

Bunchof F
Value for money
1 (4 reviews)
1.4 (71 reviews)
Reviewer's quote

I be been trying to change my dental place to another & all the time I get the round around & no one seems to help!! In Jan 1st the Medical was inactive. Then I choose a place health net did not belong to. But we’re not provide me with a near place to my residence or would not send me a book listed...

Margarita

CIGNA likes to avoid paying LTD claims at all costs. Just Google CIGNA LTD complaints vs taking my word. Then spread the word to family, friends, coworkers, social media, anyone possible to HIT CIGNA IN THE POCKETBOOK BY REDUCING THE PREMIUMS CIGNA COLLECTS.In order to pay the PIGS AT THE TOP,...

Michael S

Health Net and Cigna Pros and Cons

Pros
  • Doctors
  • That they were supportive and helpful
  • Some of the people seemed to care a little bit
  • Pam
Cons
  • No urgency
  • Terrible customer service
  • No accountability
  • Do not uphold their obligations

Health Net and Cigna Most Positive Reviews

Top rated reviews
No votes
5

Cigna has gone above and beyond for me. I cannot thank them enough. It is a long story, but their Representative made...

Health Net and Cigna Most Critical Reviews

Lowest rated reviews
1

Avoid this organization (of crooks) at all costs!

Our company's account was canceled because they claimed to have rec...

1

Last June 2014, I had some partials made by Gwinnett Family Dental, I paid in advance what the office requested, the bal...

Health Net and Cigna Latest Reviews

Recent published reviews
1

I have had Health Net insurance since June of 2018. In that time frame they have increased my premiums by 28 percent,...

Read all 18 reviews
1

CIGNA likes to avoid paying LTD claims at all costs. Just Google CIGNA LTD complaints vs taking my word. Then spread the...

Read all 408 reviews

Health Net and Cigna Products and Services

Most reviewed product and services
  • Health Net Customer Care (8 reviews)
  • Health Net Emergency Service (2 reviews)
  • Health Net Health Insurance (1 review)
  • Cigna Health Insurance (106 reviews)
  • Cigna Claim (34 reviews)
  • Cigna Disability Insurance (29 reviews)