Cigna vs Esurance

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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 302 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.3
Customer service
Website
Billing Practices
Reliability
Staff
  • Customer service people are very nice and helpful 1
  • Diversity of product 1
  • That they were supportive and helpful 1

Customers don't like

  • No accountability10
  • Deceitful business practices7
  • Terrible customer service7
  • Wait wait wait5
  • Customer service4

Products by Cigna

No items

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Esurance

Insurance
  • 0 ISSUES RESOLVED
  • 105 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.3
Customer service
Website
Billing Practices
Reliability
Staff
  • Nothng about it 4
  • Yuck 2
  • How calm the manager remained 1

Customers don't like

  • No action taken3
  • Claims processing3
  • Could not find important documents2
  • Whole experience2
  • Not at all2

Products by Esurance

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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