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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 316 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
  • Bad 1
  • Benefits 1
  • Customer service people are very nice and helpful 1
  • Diversity of product 1
  • That they were supportive and helpful 1

Customers don't like

  • No accountability10
  • Deceitful business practices7
  • Terrible customer service7
  • Customer service5
  • Wait wait wait5
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Envision Rx Plus

Drug Stores and Drugs
  • 1 ISSUES RESOLVED
  • 61 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $6.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
  • Low premium 2
  • Encrypted emails 2
  • 2013 and 2014 coverage 1
  • Sales 1
  • Everything until this surprise 1

Customers don't like

  • Misinformed customer service7
  • High disapproval or denial rate5
  • Tedious exceptions process5
  • Customer service4
  • Tedious verification process4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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