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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 327 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
  • Benefits 1
  • Customer service people are very nice and helpful 1
  • Diversity of product 1
  • Pam 1
  • That they were supportive and helpful 1

Customers don't like

  • Terrible customer service4
  • No accountability4
  • Deceitful business practices3
  • Wait wait wait3
  • Should be prosecuted under the rico act of 19702
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Envision Rx Plus

Drug Stores and Drugs
  • 1 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $5.7K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
  • Low premium 2
  • Encrypted emails 2
  • 2013 and 2014 coverage 1
  • Sales 1

Customers don't like

  • Misinformed customer service5
  • Customer service3
  • Tedious exceptions process3
  • High disapproval or denial rate2
  • Tedious verification process2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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