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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 351 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $20.7K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
  • That they were supportive and helpful 1
  • Some of the people seemed to care a little bit 1
  • Pam 1
  • Diversity of product 1
  • Customer service people are very nice and helpful 1

Customers don't like

  • Terrible customer service15
  • No accountability4
  • Wait wait wait3
  • Deceitful business practices3
  • Should be prosecuted under the rico act of 19702
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Envision Rx Plus

Drug Stores and Drugs
  • 1 ISSUES RESOLVED
  • 105 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
  • Low premium 2
  • Encrypted emails 2
  • Sales 1
  • Polite customer service but no solving of problem 1
  • 2013 and 2014 coverage 1

Customers don't like

  • Misinformed customer service7
  • Disinterested and lack of information of representative on phone5
  • Customer service5
  • Tedious exceptions process4
  • Waiting until i was out of meds before deciding an issue3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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