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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 362 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $20K AVERAGE LOSS
1.3
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • That they were supportive and helpful 1
  • Some of the people seemed to care a little bit 1
  • Pam 1
  • Diversity of product 1
  • Customer service people are very nice and helpful 1

Customers don't like

  • Terrible customer service15
  • No accountability4
  • Wait wait wait3
  • Do not uphold their obligations3
  • Deceitful business practices3
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  • 0 ISSUES RESOLVED
  • 261 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $6.1K AVERAGE LOSS
1.7
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Never having to deal with them 2
  • Great company 2
  • Some of the products 1
  • How they made it sound so good 1
  • Great agent and policies 1

Customers don't like

  • Customer service6
  • Fraudulently deny payment4
  • Constant non payment3
  • Non pyment due to loop holes2
  • Misrepresentation of product and vague definitions in policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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