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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 319 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Bad 1
  • Benefits 1
  • Customer service people are very nice and helpful 1
  • Diversity of product 1
  • That they were supportive and helpful 1

Customers don't like

  • No accountability10
  • Deceitful business practices7
  • Terrible customer service7
  • Customer service5
  • Wait wait wait5
Delete
  • 0 ISSUES RESOLVED
  • 201 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $6.1K AVERAGE LOSS
1.9
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Great company 2
  • Experience 2
  • Great 1

Customers don't like

  • Fraudulently deny payment5
  • Customer service4
  • No payment on claims4
  • So far my experience has made me think i made a big mistake3
  • Misrepresentation of product and vague definitions in policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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