PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popeyes Louisiana Kitchen and Churchs Chicken as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Popeyes Louisiana Kitchen
Churchs Chicken

Popeyes Louisiana Kitchen and Churchs Chicken Overview

Total reviews
4575
294
Company responses
0
0
Issues resolved
15
2

Popeyes Louisiana Kitchen and Churchs Chicken Consumer Ratings

Rank
66 out of 659 in Fast Food category
50 out of 659 in Fast Food category
Customer service
No votes
42 in category
Quality of Food
No votes
41 in category
Location
No votes
69 in category
Price Affordability
No votes
41 in category

Popeyes Louisiana Kitchen and Churchs Chicken Rating Details

Customer service
No votes
1.6 (115 reviews)
Reviewer's quote

...The customer service at this location is HORRIBLE. Something needs to change drastically. This is absolutely ridiculous...

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...Firstly, the customer service was absolutely terrible. We were treated rudely upon initially ordering. Then, after having to wait an extended period of time, the food was absolutely horrible...

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Quality of Food
No votes
2.2 (101 reviews)
Reviewer's quote

Immediatley Lisa came running to the backline and she slammed the chicken down and said we dont serve this quality of food. Before I could even tell her I just walked over here and didnt serve it she was already yelling at me to the top of her lungs, like she does to everyone. When she was done I...

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While I was waiting I saw a employee drop chicken that was not cleaned straight from the bloody bag into the fryer, which was nasty I have been in food service for 31 years and I know how raw food should be handled, I've been going to churches for years,but I never expect to go there again and will...

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Location
No votes
2.3 (91 reviews)
Reviewer's quote

...Tuesday they have this coupon that that gave us coupon for two piece and a chicken sandwich and you have to place the order on the mobile app so I go to the location. In Hiawassee Road and the customer service was horrible I let it go and I as soon as I went to the register for one the lady was all seemed aggravated and I was...

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Did not take my order right in the drive thru after I repeat it 4 times to them and they still got it wrong location 4888 ???..

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Price Affordability
No votes
2.9 (97 reviews)
Reviewer's quote

Over priced food and really small portions. Ordered 3 large fries with my 16 pc meal and it was very little fries. More portions for the price..

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...The price was $20. 00 before taxes. The deal was the 12 piece with 3 large sides and 6 biscuit...

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Popeyes Louisiana Kitchen and Churchs Chicken Pros and Cons

Pros
  • Food
  • Chicken
  • Taste
  • On my way home
  • That i left
  • Used to be good
Cons
  • Customer service
  • Sevice attitude food
  • Service
  • Customer service
  • Very very unprofessional service will not patronize again
  • Poor quality

Popeyes Louisiana Kitchen and Churchs Chicken Most Positive Reviews

Top rated reviews
5

I had a coupon for 8pc @ $6.99. Typically, you would receive 2- breast, 2 thighs, 2 legs, 2 wings. I asked for 3 breas...

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5

I get to churches chicken on research and Fairfield in Austin at 10:30 am to buy chicken the women that works there has...

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5

The Popeyes on stage road in Bartlett Tn has the best employees of any restaurant I have been in. I just had to...

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5

Churches Chicken North Little Rock Arkansas McCain Blvd,I ordered 2 Ten piece boxes of chicken in each box 6 piece of...

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Popeyes Louisiana Kitchen and Churchs Chicken Most Critical Reviews

Lowest rated reviews
1

This is the most poorly run fast food restaurant in Rohnert Park and probably Sonoma County. After spending 10 minutes...

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1

Went to Aransas Pass, Tx. Church's chicken on Sunday Jan. 18th, 2015. I waited 50 minutes in line for my order. ...

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1

Ordered the 16 (pieces) chicken meal but received only 10 pieces of chicken. Went right back to Popeyes after calling...

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1

Took my son to go eat at churchs chicken He found several hairs on his fries So i took plate to manager he looked at it...

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Popeyes Louisiana Kitchen and Churchs Chicken Latest Reviews

Recent published reviews
1.8

Always out of something! Today they were out of receipts again and my correct change!

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No votes

On 89 2020 I went to church is 190 ordered a 16 piece combo meal and did not see the right order received all dark meat...

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1.4

The drive-thru lines are horrible, extremely slow and long....After you order your food and pick it up from the window...

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1

Brought there so called smoke house chicken. Took it home and the chicken was brunt and dry like it was sitting there...

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Popeyes Louisiana Kitchen and Churchs Chicken Products and Services

Most reviewed product and services
  • Popeyes Louisiana Kitchen Customer Care (846 reviews)
  • Popeyes Louisiana Kitchen Manager (609 reviews)
  • Popeyes Louisiana Kitchen Chicken (480 reviews)
  • Churchs Chicken Customer Care (31 reviews)
  • Churchs Chicken Manager (31 reviews)
  • Churchs Chicken Chicken (27 reviews)