PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chumba Casino and Twin River Casino as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chumba Casino
Twin River Casino

Chumba Casino and Twin River Casino Overview

Total reviews
183
126
Company responses
0
0
Issues resolved
2
2

Chumba Casino was first mentioned on PissedConsumer on Jul 10, 2017 and since then this brand received 183 reviews. It is 57 reviews more than Twin River Casino received since Jan 3, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Twin River Casino customer support team than with Chumba Casino customer service.

Chumba Casino and Twin River Casino Consumer Ratings

Rank
35 out of 295 in Gambling and Lotto category
31 out of 295 in Gambling and Lotto category
Value for money
21 in category
30 in category
Customer service
27 in category
24 in category
Website
29 in category
42 in category

According to consumer ratings and reviews, Twin River Casino ranks 4 points higher in the Gambling and Lotto category than Chumba Casino. People gave Chumba Casino 1.6 stars for Value for money criterion in Gambling and Lotto category and it is 28 points higher than the worst rated brand in this category. At the same time, Twin River Casino was rated 1.1 stars for Value for money criterion in this category and it is 19 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Twin River Casino has a higher rating than Chumba Casino. Regarding Website criterion, consumers gave Chumba Casino 2 stars and it is 57% worse than other in category. Twin River Casino however was rated 1.6 stars and it is 84% worse than other in category.

Chumba Casino and Twin River Casino Rating Details

Value for money
1.6 (82 reviews)
1.1 (34 reviews)
Reviewer's quote

The problem though was that I would be charged twice from bank account but supposedly they didn't receive my money because it was declined. After a month of 1 email a day returned from them sending multiple bank statements and getting nothing from them but more requests for same statements I...

PissedConsumer1725498

Don’t waste your time going there The state of Rhode Island have to investigate this casino you can’t make a dime on slot machines they steal your money Go to Foxwoods the payout is much better and you get free drinks If everybody stop going to twin River‘s they will learn a lesson I’ve been in...

PissedConsumer1694800
Customer service
1.4 (80 reviews)
1.6 (45 reviews)
Reviewer's quote

...When I contact customer service they say press redeem and enter your bank details. However, the system doesnt let me. When I press redeem it just says you must make a purchase...

Meylin

...i was in vip on 10 -7- 2017 and got into and disagreement with a bar tender about her customer service. She lied and got me kicked out of the casino for a month...

PissedConsumer1112369
Website
2 (79 reviews)
1.6 (39 reviews)
Reviewer's quote

...BAD CUSTOMER SERVICE ON THIS WEBSITE BEHALF..

PissedConsumer1551029

one of the worst sports betting facilities I ever experienceWent to place a few football bets in and cash tickets .The line was outside the door at least 1 1/2 hour wait to place a bet.ONLY TWO TELLERS WORKING THE WINDOWSYou think they would realize that people would be there the day before...

PissedConsumer1717960

Chumba Casino and Twin River Casino Pros and Cons

Pros
  • Playiing the games
  • Slots
  • Getting paid within 48 hours
  • Smoke free
  • Slots
  • Restaurant
Cons
  • There is no way of contacting live people
  • Cashout
  • Being swindled and no person just comp answers
  • Way we were treated
  • Treatment by personal toward disabilities
  • Waiting in the cold to get my car

Chumba Casino and Twin River Casino Most Positive Reviews

Top rated reviews
5

I have had nothing but good from Chumba Casino. Its the most honest Casino that I know of and I been playing online...

5

LOVE THE BANDS BUT YOU WOULD THINK CUZ THEIR ONE OF THE ONLY PLACES EXEMPT FROM NON SMOKING IN AN ESTABLISHMENT THAT...

Chumba Casino and Twin River Casino Most Critical Reviews

Lowest rated reviews
1

I won a few dollars and sent all the info they required which is some personal info. First i sent my ins bill and they...

1

I dropped $500 in there didnt win ****. virtual blackjack, the dealer got 21 40/50 hands. out of the 40, 25 were dealt...

Chumba Casino and Twin River Casino Latest Reviews

Recent published reviews

Why my account is deactivated?
marlynconde85@gmail.com

Read all 183 reviews

Really should do something about the smoky environment.

Read all 126 reviews

Chumba Casino and Twin River Casino Products and Services

Most reviewed product and services
  • Chumba Casino Casino Game (45 reviews)
  • Chumba Casino Customer Care (23 reviews)
  • Chumba Casino Account (16 reviews)
  • Twin River Casino Casino Game (17 reviews)
  • Twin River Casino Customer Care (11 reviews)
  • Twin River Casino Casino Facility (4 reviews)